Hotel Alpenhof: Great hotel - See 828 traveller reviews, 646 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. Hotel Alpenhof: VIP Treatment! Our minibar stopped working, along with the coffee machine, midway through the stay. Which languages are spoken by the staff at Hotel Alpenhof? Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. 3. Spa - as part of our weekend my wife paid for us both to have a massage. Thank you very much for the great feedback. Flights Hospitality at its best! Breakfast was as well very good, with lots of options. We spent a wonderful long weekend at this superb hotel. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. stayed there during a business trip for a night with some colleagues. Look forward to the naturally lit, Alpenhof SPA area on the first floor. In addition the staff were very friendly, especially the barman Avdi who was great company, interesting and had lots of things to talk about regarding skiing etc. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 816 traveler reviews, 1,470 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 822 traveller reviews, 1,473 photos, and cheap rates for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Yes, guests have access to an indoor pool and a sauna during their stay. We are already looking forward to seeing you again! Room itself was OK, bar some randomly arranged fruit. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. The wellness spa and swimming pool facilities were outstanding. There are more places to choose from in the Zermatt area. Especially the bar is great. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. See more questions & answers about this hotel from the Tripadvisor community. Problems were as follows: 1. Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Our minibar stopped working, along with the coffee machine, midway through the stay. Does Hotel Alpenhof have any great views? Own or manage this property? See 823 traveller reviews, 1,473 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. Hotel Alpenhof, Zermatt: See 798 traveller reviews, 1,504 photos, and cheap rates for Hotel Alpenhof, ranked #14 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Yes, it is 0.3 km away from the centre of Zermatt. Claim your listing for free to respond to reviews, update your profile and much more. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Are there any historical sites close to Hotel Alpenhof? Service is quite friendly, but lackadaisical. Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. What are some restaurants close to Hotel Alpenhof? Dear Ben, thank you kindly for your constructive feedback. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 4. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. A special highlight is the exquisite cheese buffet. We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. Drinks are very well made and the bartender Ali is the good soul of the house and very helpful with all your questions you have about Zermatt. We are already looking forward to seeing you again! There are more places to choose from in the Zermatt area. We were thrust the menus, none of the food was explained, wine guidance wasn't freely given. And the problems I've outlined above conspired to spoil my birthday weekend somewhat. Please see our partners for more details. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. Quite nice central location in Zermatt, relatively decent food, reasonable spa facilities. Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. It was a great experience and hope to be back next year! Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. This is the version of our website addressed to speakers of English in the United States. Bei Tripadvisor auf Platz 20 von 108 Hotels in Zermatt mit 4,5/5 von Reisenden bewertet. Oh and top tip, book direct. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Now £190 on Tripadvisor: Hotel Alpenhof, Zermatt. We spent a wonderful long weekend at this superb hotel. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Great hotel, really nice rooms. Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. Thank you very much for your positiv feedback. 3. Quite nice central location in Zermatt, relatively decent food, reasonable spa facilities. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. Thank you very much for your positiv feedback. The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. For me, Alpenhof has the feeling of an institution that is resting on its laurels and historical reputation somewhat - I hear the family owns quite an estate in Zermatt - but if I return here I feel I could find far better options for around the same price. The buffet course was unnecessary and didn't fit the cuisine we were served. Room itself was OK, bar some randomly arranged fruit. Alpenhof is part of the Tradition Julen collaboration in Zermatt and includes other hotels in the area and the Julen family's delicious restaurant - … Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. Our balcony was a bit grotty - flower planters that had seen far better days. Are there opportunities to exercise at Hotel Alpenhof? Yes, pets are typically allowed, but it's always best to call ahead to confirm. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Spycher. Oh and top tip, book direct. For me, Alpenhof has the feeling of an institution that is resting on its laurels and historical reputation somewhat - I hear the family owns quite an estate in Zermatt - but if I return here I feel I could find far better options for around the same price. However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. Restaurant - we paid 68 each for the 5-course menu. Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. example, there was only one elevator serving our wing - a nuisance in itself - that was perpetually engaged. For. We had a nice stay for 2 nights at this hotel. It was a great experience and hope to be back next year! Restaurant staff were warm and very service focused. We are very happy to read that you had a great stay. Great hotel, really nice rooms. Does Hotel Alpenhof have any great views? Hotel Alpenhof, Zermatt: 829 Bewertungen, 1.484 authentische Reisefotos und günstige Angebote für Hotel Alpenhof. Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. Very Disappointing 40th Birthday Weekend - For the Price! The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. Problems were as follows: 1. Taxes and fees that are shown are estimates only. Look forward to the naturally lit, Alpenhof SPA area on the first floor. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveler reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Communal areas of the hotel are battered, and in urgent need of refurbishment. Hotel Alpenhof, Zermatt: 824 Hotel Reviews, 1,473 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Spa - as part of our weekend my wife paid for us both to have a massage. Jelena stood out with her constant smile and positivity. Prices are calculated as of 28/09/2020 based on a check-in date of 11/10/2020. Flights Drinks are very well made and the bartender Ali is the good soul of the house and very helpful with all your questions you have about Zermatt. The bar area is really special, and a great place to relax before of after going out into Zermatt. For. We had a nice stay for 2 nights at this hotel. See 829 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. What a fantastic hotel. We are very happy to read that you had a great stay. Is Hotel Alpenhof located near the city center? Book Hotel Alpenhof, Zermatt on Tripadvisor: See 830 traveller reviews, 1,484 photos, and cheap rates for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Which languages are spoken by the staff at Hotel Alpenhof? Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Which popular attractions are close to Hotel Alpenhof? I'd give the food itself 7 out of 10, but then you expect that at this price. stayed there during a business trip for a night with some colleagues. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. 2. Now £200 on Tripadvisor: Hotel Alpenhof, Zermatt. Top room amenities include a minibar, a flat screen TV, and blackout curtains. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Now $314 (Was $̶4̶4̶6̶) on Tripadvisor: Hotel Alpenhof, Zermatt. - See 828 traveller reviews, 652 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. The wellness spa and swimming pool facilities were outstanding. The experience was joyous from the time of the initial booking through to checking out. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. This is the version of our website addressed to speakers of English in India. May as well start with the positives. However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. Which room amenities are available at Hotel Alpenhof? The five-course dinners were top notch, with an excellent salad buffet. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). Yes, pets are typically allowed, but it's always best to call ahead to confirm. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. See more questions & answers about this hotel from the Tripadvisor community. Restaurant staff were warm and very service focused. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. Yes, guests often enjoy the mountain view available here. Hospitality at its best! Hotel Alpenhof, Zermatt: 830 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Which room amenities are available at Hotel Alpenhof? What are some of the property amenities at Hotel Alpenhof? We are looking forward to welcome you again. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). May as well start with the positives. Our balcony was a bit grotty - flower planters that had seen far better days. Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. Clearly, just as annoying for the staff as the customers! Hotel Alpenhof, Zermatt: 829 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. What food & drink options are available at Hotel Alpenhof? Are there opportunities to exercise at Hotel Alpenhof? Are there any historical sites close to Hotel Alpenhof? Please see our partners for more details. 4. We look forward to being able to stay again in the future. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. Nearby attractions include The Matterhorn (0.3 miles), Zermatt Ski School European Snowsport (ES) (0.2 miles), and Summit Ski & Snowboard School (0.2 miles). Especially the bar is great. The coffee machine and the minibar fridge could have been replaced in an instant for example - in this case after a thorough check on all room we never found the two broken appliances in any of them, a quick mention to our staff even on check out would have helped us to fix everything for the next guests' arrival if not for your own stay. Thank you very much for the great feedback. A special highlight is the exquisite cheese buffet. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. The ebikes are free of charge, later checkout (12.30) and currently the tourist board is giving you 100CHF if you book direct and visit. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Hotel Alpenhof: Hotel Alpenhof - Read 800 reviews, view 672 traveller photos, and find great deals for Hotel Alpenhof at Tripadvisor. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Nearby attractions include The Matterhorn (0.4 km), Zermatt Ski School European Snowsport (ES) (0.4 km), and Summit Ski & Snowboard School (0.3 km). What are some of the property amenities at Hotel Alpenhof? The buffet course was unnecessary and didn't fit the cuisine we were served. Is Hotel Alpenhof located near the city centre? Lucky us, we were wondering why our soft drinks were lukewarm. We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Spycher. Own or manage this property? The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. I'm not given to complaining so I'm also slightly surprised by the quantity of 5-star reviews on here. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. Yes, guests have access to an indoor pool and a sauna during their stay. Service is quite friendly, but lackadaisical. Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Zermatt, Hotels near Matterhorn Diamonds Ski School, Hotels near Alpine Adventures Zermatt (Fly Zermatt), Hotels near Summit Ski & Snowboard School. Lucky us, we were wondering why our soft drinks were lukewarm. And the problems I've outlined above conspired to spoil my birthday weekend somewhat. See 830 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. As for your last point we do apologise. example, there was only one elevator serving our wing - a nuisance in itself - that was perpetually engaged. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The coffee machine and the minibar fridge could have been replaced in an instant for example - in this case after a thorough check on all room we never found the two broken appliances in any of them, a quick mention to our staff even on check out would have helped us to fix everything for the next guests' arrival if not for your own stay. We were thrust the menus, none of the food was explained, wine guidance wasn't freely given. I'd give the food itself 7 out of 10, but then you expect that at this price. Jelena stood out with her constant smile and positivity. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. We will be returning, 100%. The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. What are some restaurants close to Hotel Alpenhof? Yes, it is 0.2 miles away from the center of Zermatt. Restaurant - we paid 68 each for the 5-course menu. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. We look forward to being able to stay again in the future. more. What food & drink options are available at Hotel Alpenhof? 2. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. What a fantastic hotel. In addition the staff were very friendly, especially the barman Avdi who was great company, interesting and had lots of things to talk about regarding skiing etc. Breakfast was as well very good, with lots of options. Top room amenities include a minibar, a flat screen TV, and blackout curtains. This reduces cross contacts, which is very important to us during these trying times. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. Clearly, just as annoying for the staff as the customers! The restaurant served exceptionally generous breakfast buffet. The bed was so comfortable and warm and I loved the duvet from sheep wool. Communal areas of the hotel are battered, and in urgent need of refurbishment. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. We will be returning, 100%. The restaurant served exceptionally generous breakfast buffet. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. As for your last point we do apologise. Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. This reduces cross contacts, which is very important to us during these trying times. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. Very Disappointing 40th Birthday Weekend - For the Price! The bed was so comfortable and warm and I loved the duvet from sheep wool. Yes, guests often enjoy the mountain view available here. Dear Ben, thank you kindly for your constructive feedback. I'm not given to complaining so I'm also slightly surprised by the quantity of 5-star reviews on here. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Matterhorn Diamonds Ski School, Hotels near Alpine Adventures Zermatt (Fly Zermatt). The bar area is really special, and a great place to relax before of after going out into Zermatt. Many travellers enjoy visiting Beresina-Haus (0.9 km), Kapelle Blatten "Maria Rosenkranzkönigin" (2.1 km), and Bergführerdenkmal (0.6 km). The experience was joyous from the time of the initial booking through to checking out. The five-course dinners were top notch, with an excellent salad buffet. Which popular attractions are close to Hotel Alpenhof? more. Many travelers enjoy visiting Beresina-Haus (0.6 miles), Kapelle Blatten "Maria Rosenkranzkönigin" (1.3 miles), and Bergführerdenkmal (0.4 miles). We are looking forward to welcome you again. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. See 829 traveler reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in … The ebikes are free of charge, later checkout (12.30) and currently the tourist board is giving you 100CHF if you book direct and visit. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone.